Yes they do over-bill gouging what they can to make their yearly goals or a bit more than the years before. Here is the Bogus customer service #800.758.6047 Quest has separate billing departments and the ones with the live bodies cannot fix this. Then from the collection company to the 3 credit Bureaus. Does anyone have any phone numbers to reach a live body at Quest? The collection Agency said the info has to go from me to Quest. How many other of my Physician's patients have also been reported to collections for Quest billing Department errors. I will never use Quest again and I will advise my Doctor's office the same. Moreover, the collection company and I both have a phone number that does not allow you to speak to anyone to dispute the bill. I would like to do the same to Quest and see how they would feel about being reported for bad debt for something I did in error.
Now it has been reported to the collection service and is on my credit report as bad debt. Quest Diagnostic, billed the wrong insurance company and when the insurance company did not have me on record, Quest my bill to collections.
I don't have time to argue with an automated voice. I don't care how many facilities they have, this is a SCAM! They better not call me again. Online bill pay will usually show you you're bill or statement, too.
#Call quest diagnostics billing deptartment full
Typically, an online bill will show you the total amount that you owe and it'll ask you if you want to pay the full balance, minimum payment, or other amount. I pay ALL of my bills online and I have NEVER seen this type of set up before. Oh and get this: you can make a one time payment without logging in using your invoice # and credit/debit card, but you have to enter in the amount that you want to pay.
#Call quest diagnostics billing deptartment how to
For some reason, they can show me a fake invoice and how to read it, but they won't show me "my" invoice unless I provide them with my name, social security #, telephone #, and date of birth. So I go on their website and type in the invoice # and lab # that they provided me in their automated message. So here I am all worried that I owe some kind of crazy money from an old blood test or something. Thirdly, I never received a paper invoice in the mail. Second of all, I never had any services provided to me by Quest Diagnostics or at any of their local facilities. I just received an automated voicemail from Quest's "billing department." First of all, if this was a legitimate invoice that I owed a payment on, I would think that a real live person would call me.
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